WHAT PRODUCTS DOES MERRYGIFTER OFFER?

Our selection may include outdoor decorations, garden and patio accents, DIY ornaments, decorative figurines, seasonal decorations, creative accessories, and related home and lifestyle products.

Available products, colors, dimensions, materials, and designs may vary according to season and inventory.

WHERE DO YOU SHIP?

We currently ship to the United States, Canada, and Mexico.

Orders with delivery addresses outside these destinations cannot be completed at checkout.

HOW LONG DOES ORDER PROCESSING TAKE?

Most in-stock orders are processed within 2–7 business days.

DIY, personalized, or made-to-order products may require additional processing time where stated on the product page.

HOW LONG DOES DELIVERY TAKE?

Estimated transit times after dispatch are:

• United States: 7–20 business days;
• Canada: 10–30 business days; and
• Mexico: 20–30 business days.

Processing time is not included in these transit estimates.

HOW MUCH DOES SHIPPING COST?

Orders of US$50 or more qualify for free shipping.

For orders below US$50, standard shipping charges are:

• United States: US$7.00;
• Canada: US$8.00; and
• Mexico: US$12.00.

HOW CAN I TRACK MY ORDER?

After your order has been dispatched, available tracking information will be sent to the email address provided with your order.

You may also sign in to your customer account and review the “Orders” section.

WHY HAS MY TRACKING INFORMATION NOT UPDATED?

Tracking information may require several business days to update after dispatch.

If tracking has not updated for an extended period, contact us and include your order number.

WILL ALL ITEMS ARRIVE IN ONE PACKAGE?

An order containing multiple products may be shipped in separate packages. You may receive more than one tracking number.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us as soon as possible and include your order number and requested change.

We cannot guarantee that an order can be changed or cancelled after processing, production, or shipment has started.

CAN I RETURN A PRODUCT?

Eligible products may be returned within 30 days after delivery.

Contact us before returning any product. Return conditions and exclusions are explained in our Returns, Refunds and Cancellation Policy.

WHAT IF MY PRODUCT ARRIVES DAMAGED OR INCORRECT?

Contact us promptly and provide your order number, a description of the issue, and clear photographs or videos of the product, packaging, and shipping label where relevant.

After review, we will provide an appropriate solution for an eligible claim.

CAN PERSONALIZED PRODUCTS BE RETURNED?

Personalized, customized, and made-to-order products generally do not qualify for change-of-mind returns.

This does not limit remedies available when a product arrives damaged, defective, incorrectly produced, or materially different from the confirmed order.

WILL I HAVE TO PAY CUSTOMS DUTIES?

Orders delivered to Canada or Mexico may be subject to duties, taxes, brokerage fees, or other charges imposed by the destination country.

Unless stated otherwise during checkout, these charges are the customer’s responsibility.

WHAT IF I ENTERED THE WRONG ADDRESS?

Contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

HOW CAN I CONTACT MERRYGIFTER?

Customer Service Email:
blitzmspucciacsw@hotmail.com

When contacting us about an existing order, please include your order number and the email address used to place the order.