1. ABOUT THESE TERMS

These Terms of Service govern your access to and use of https://merrygifter.com and your purchase of products from Merrygifter.

The website is operated by ORGEN TECHNOLOGY GROUP LIMITED.

By accessing the website, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced on the website.

2. ELIGIBILITY

You must have the legal capacity to enter into a binding agreement or use the website with the involvement and permission of a parent or legal guardian.

You are responsible for ensuring that your use of the website complies with laws applicable to you.

3. CUSTOMER ACCOUNTS

If you create an account, you are responsible for providing accurate information, protecting your login credentials, and promptly notifying us of suspected unauthorized activity.

You are responsible for activity conducted through your account unless caused by our failure to use reasonable security measures.

4. PRODUCT INFORMATION

We aim to provide accurate product descriptions, photographs, dimensions, materials, prices, available options, and care or installation information.

Colors, textures, dimensions, and appearance may vary slightly because of screen settings, photography, lighting, materials, handmade details, production methods, or reasonable manufacturing variations.

Customers should review the product description and selected options before placing an order.

5. DIY AND DECORATIVE PRODUCTS

DIY products may require assembly, crafting, installation, or customer participation. Customers should follow the instructions and use suitable tools, protective equipment, supervision, and care where applicable.

Outdoor decorative products may experience normal weathering, fading, wear, or deterioration depending on climate, placement, maintenance, and exposure.

Decorative products are not toys unless clearly identified as suitable for children.

6. PERSONALIZED AND MADE-TO-ORDER PRODUCTS

Where personalization or customization is offered, customers are responsible for reviewing submitted text, names, images, colors, dimensions, and selected options before placing an order.

Personalized or made-to-order products may require additional production time and may not qualify for change-of-mind returns.

This does not limit remedies that may apply when a product arrives damaged, defective, incorrectly produced, or materially different from the confirmed order.

7. PRICES AND PAYMENT

Prices are displayed in the currency indicated on the website or during checkout.

Shipping charges, taxes, customs charges, and other applicable fees will be displayed during checkout where collected by us.

You authorize us and our payment providers to charge the selected payment method for the total amount shown when the order is submitted.

8. ORDERS AND ACCEPTANCE

Submitting an order does not guarantee acceptance.

We may reject or cancel an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraud, payment failure, delivery restrictions, or violation of these terms.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

9. ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to change or cancel an order.

We cannot guarantee that changes or cancellations can be completed after processing, production, or shipment has started.

10. SHIPPING AND DELIVERY

Shipping destinations, charges, processing times, and estimated transit times are explained in our Shipping Policy or displayed during checkout.

Delivery estimates are not guarantees. Delays may occur because of customs clearance, severe weather, carrier disruption, incorrect addresses, public holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

11. CUSTOMS DUTIES AND IMPORT TAXES

International orders may be subject to duties, taxes, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are the customer’s responsibility.

12. RETURNS AND REFUNDS

Returns, exchanges, replacements, cancellations, and refunds are governed by our Returns, Refunds and Cancellation Policy.

Nothing in these terms excludes rights or remedies that cannot legally be excluded.

13. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes, free gifts, and limited-time offers may be subject to additional conditions.

Unless otherwise stated, promotional offers cannot be combined, exchanged for cash, or applied to previous purchases.

14. INTELLECTUAL PROPERTY

The website and its content, including text, graphics, logos, page designs, photographs, videos, and software, are owned by or licensed to Merrygifter or its service providers and are protected by applicable intellectual property laws.

You may use the website only for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, sell, scrape, republish, or commercially exploit website content without authorization.

15. REVIEWS AND USER CONTENT

If you submit a review, photograph, video, comment, or other content, you confirm that you have the right to provide it and that it does not violate the rights of another person.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and distribute that content for operating, promoting, and improving the website and our products, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, infringing, or unrelated to the relevant product or service.

16. PROHIBITED USES

You must not:

• Use the website for unlawful or fraudulent purposes;
• Attempt to gain unauthorized access to systems or accounts;
• Introduce malicious code or interfere with website operation;
• Collect personal information about others without authorization;
• Submit false, misleading, abusive, or infringing content;
• Use automated tools to scrape or overload the website; or
• Violate intellectual property, privacy, consumer-protection, or other applicable rights.

17. THIRD-PARTY SERVICES AND LINKS

The website may use or link to third-party services, including payment, shipping, analytics, advertising, and social-media services.

Third-party services may be governed by separate terms and privacy policies. We are not responsible for third-party websites or services outside our control.

18. ERRORS AND AVAILABILITY

We may correct typographical errors, inaccurate descriptions, pricing errors, or availability information.

If an error affects an order, we will contact the customer and provide available options, which may include correction or cancellation and refund.

19. DISCLAIMER

To the extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from every harmful component.

This section does not exclude warranties, guarantees, or consumer rights that cannot legally be excluded.

20. LIMITATION OF LIABILITY

To the extent permitted by law, ORGEN TECHNOLOGY GROUP LIMITED will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these terms limits liability that cannot legally be limited, including liability for fraud, fraudulent misrepresentation, or other liability protected by mandatory law.

21. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of the website, violation of these terms, or infringement of another person’s rights.

22. TERMINATION

We may suspend or terminate access to the website where reasonably necessary because of fraud, unlawful conduct, security risks, or material violation of these terms.

Provisions that are intended to continue after termination will remain effective.

23. GOVERNING LAW

These terms are governed by the laws of the Hong Kong Special Administrative Region, without depriving consumers of mandatory rights available under the laws applicable to them.

24. CHANGES TO THESE TERMS

We may update these terms to reflect changes in our services, business practices, or legal obligations.

The revised terms will be posted on this page. Continued use of the website after the revised terms become effective constitutes acceptance where permitted by law.

25. CONTACT US

Brand:
Merrygifter

Website:
https://merrygifter.com

Customer Service Email:
blitzmspucciacsw@hotmail.com

Business Contact Telephone:
+852 2368 8511

Website Operator and Legal Business Name:
ORGEN TECHNOLOGY GROUP LIMITED

Registered Office:
RM 704, 7/F., TOWER A,
NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM ROAD,
TSIM SHA TSUI, HONG KONG

The registered office is not a product return address.